ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS

1.WHEN WILL MY ORDER SHIP?

Our current shipping lead time is 3-5 days. Fulfilled by Amazon global service. For some items out of stock, we will email you within 48 hours after receiving your order. You can refer to your confirmation email to view the lead time for your order. Orders are shipping within the provided lead time, and your order may not show as processed until the item is ready to ship.

 

2.CAN I ORDER THE ITEMS ON AMAZON DIRECTLY?

Sure you can. Here below are our stores on Amazon: 

 

TheFitLife Store US
TheFitLife Gardening Store US
TheFitLife Hosepipe Store US
TheFitLife Store CA
TheFitLife Gardening Store CA
TheFitLife Hosepipe Store CA
TheFitLife Store AU
TheFitLife Store UK
TheFitLife Store DE
TheFitLife Store FR
TheFitLife Store ES
TheFitLife Store IT
TheFitLife Store NL
TheFitLife Store SE
TheFitLife Store SG

3.HOW DO I CONTACT CUSTOMER SERVICE?

You can send us an email at info@thefitlifellc.com. We will response to you within 48 hours of receiving your email.

4.I JUST BOUGHT SOMETHING AND IT IS DEFECTIVE. WHAT DO I DO?

Send an email to info@thefitlifellc.com with all the details of the defective product, and include photos. Customer service will be in touch with you within 48 hours.